Shipping Policy

Moonly Academy sells digital products only, including online courses, eBooks, guides, templates, and other educational materials.

Digital Delivery

We do not ship physical products.

After your payment is successfully completed, your purchased digital product will be delivered electronically through one or more of the following methods:

• Instant access through your Moonly Academy account

• Download link provided after checkout

• Access link sent to the email address used during purchase

Most digital products are available immediately after successful payment.

Delivery Delays

In some cases, access may be delayed because of payment verification, technical issues, or incorrect customer information.

If you do not receive access to your purchase, please contact Moonly Academy support with your:

• Full name

• Order number

• Email address used for the purchase

We will review the issue and help restore access as soon as possible.

Shipping Fees

Because all Moonly Academy products are delivered digitally, there are no shipping or delivery fees.

Incorrect Email Information

Customers are responsible for providing a valid and accurate email address during checkout.

If you entered an incorrect email address, please contact us so we can assist with your order.

Contact

For questions about digital delivery or access to your purchase, please contact Moonly Academy through the support information provided on our website.

Last updated: August 2026